MyBillPayment Privacy Policy

Effective Date: 30th January 2024

Welcome to MyBillPayment App! ThreeG Media Sdn Bhd ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is kept safe. This Privacy Policy is designed to explain how we collect, use, and protect your personal data when you interact with our mobile application, MyBillPayment App, collectively referred to as the "Services." It applies to all who use our online services and consent to the practices described in this Privacy Policy.

Collecting and Using Your Personal Data

Types of Data Collected

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This information may include but is not limited to:

- Username
- Pin
- Email Address
- Full name
- Phone number
- Card Details

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, we may require Your parent's consent before We collect and use that information.

Temporary $1 Charge

When a customer registers their credit or debit card for the first time in our app, we will initiate a temporary authorization hold for a charge of $1 on their card. This is a standard practice to verify the card's authenticity and to ensure it is valid.

Verification and Refund Process

Once the app approves the registration of the credit or debit card, the temporary $1 charge will be refunded back to the user immediately. Please note that the refund is automatic and does not require any action from the user.

Importance of Card Registration

Registering a credit or debit card is an essential step in using our app for secure and convenient transactions. It helps us ensure the legitimacy of the payment method, protect against fraudulent activities, and provide a smooth payment experience.

How We Share Your Information

We respect your privacy. Your Personal Data will not be shared with third parties without your prior consent unless required by law or for business collaborations. We may share your data with our third-party service providers, agents, and relevant authorities, both in Brunei Darussalam and abroad, as necessary to achieve the purposes outlined in this policy. We ensure that these parties adhere to our confidentiality requirements.

Policy Updates

We may update this Privacy Policy from time to time at our sole discretion. Any changes will be announced on our website. This policy is not intended to create contractual rights between ThreeG Media and its customers.

By accessing our website or using our services, you automatically agree to the terms of this Privacy Policy as outlined above.

If you have any questions or concerns regarding your privacy or this policy, please contact us at or through our other contact methods.

Thank you for choosing MyBillPayment.

Contacting Us

You can contact us through various means:

Phone: +673 2444999